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Trusted Advisor
Having established over 1,000 client relationships since 2004, Liberty’s continued focus remains on supporting your business with solutions to fit any loan scenario.
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Size & Scale
Liberty Reverse leads the industry as a HECM investor and issuer and has for decades. We are also the only end-to-end HECM investor, both originating and servicing.
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Personalized Training
Through Liberty Academy we offer a variety of training options catered to your needs—from on-demand classes to personalized live trainings for your team.
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Superior Support
A veteran staff of seasoned reverse mortgage operations specialists handling your loans. We are committed to a commonsense underwriting approach; Rapid responses through our Loan Scenario desk.
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Flexible Technology
We offer you the power to choose your Loan Origination System. Liberty’s proprietary PORTAL is an industry leading web-based LOS. For clients needing additional flexibility, Liberty partners with the most commonly used reverse origination software providers.
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World Class Service
Our business development experts are teamed up to bring you value through their years of reverse mortgage expertise.
Our Service Commitment
Dependable, Consistent Underwriting For All of Your Loans
Our goal is to provide clear and complete underwriting approvals in 24-72 hours, no matter how complex your file.
Live Client Support
When you have questions and need to talk with a live person, our seasoned teams are easy to reach, understand your local market needs, and work with you on a one-to-one basis to close your loans.
Easy Loan Tracking with Real-time Status Updates
We deliver on-going communications with our clients so that you always know where your loan file stands. We provide a user-friendly loan origination system that lets you review and manage loan files online and in real-time.
Loan Scenario Desk
Our Loan Scenario Desk provides the rapid response and expertise you need to resolve underwriting questions, including complex loan scenarios, and help close loans.
Knowledge and Service Expertise
We provide customized solutions and one-to-one support that helps make a difference to your business. Every broker client has a dedicated loan service specialist who is responsible for managing the successful closing of your loan from file submission to funding.
Become a Client Today
How Our Clients Achieve Success with Liberty
Industry-Leading Portal
"Why would I stick with a lender for eleven years? Primarily the reason is service. I’ve tried other lenders but I keep going back to Liberty for several reasons. One, is they have the best PORTAL I’ve ever seen. I need something that is friendly and easy-to-use and Liberty’s PORTAL can do everything I need to do in a couple of minutes. Two, is my partnership with my team. My account executive is the most organized, most knowledgeable and most responsive AE I’ve ever seen. It makes my work easier and it benefits my senior clients with their reverse mortgages. Liberty goes the extra mile to get the job done."
- Jerry Congdon, Loan Officer, CIBM Bank
Superior Pricing
"We’ve been very happy with Liberty Reverse Mortgage, and they are our one of our preferred go-to companies. One of the key things with Liberty is the service level has been outstanding. Our account executive is very service-oriented and has been working very well with our loan processors for ten years. We have a tremendous relationship with all their underwriters and due to the long-term relationships, we can call upper-management and get issues resolved. The pricing Liberty offers is extremely competitive and the premium pricing available to us is typically ahead of the rest of the industry."
- Mario Quintero, President, Strock and Tanner
Exemplary Service
"We've been doing business with Liberty for over 13 years and have been very happy with them. We absolutely love the portal, particularly when an appraisal comes in at a different number than we anticipated and we can instantly change that and get the new number to clients. The other thing we love has been the people. The pipeline manager has always been consistent and someone who can give us great feedback. The three main underwriters that work with our files are extremely knowledgeable, easy-to-reach and can answer questions about loan scenarios right away. The technology, the people, the pricing and how easy it is to deal with the Portal are the reasons why Liberty has been a friend of ours for a long time, and why we’re a friend with Liberty."
- Mike Burton, Slade Mortgage Group
